UseResponse to LiveChat
migration service

Effortless , no special expertise or coding required. A complete UseResponse to LiveChat data migration software.

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Your best tool for UseResponse to LiveChat data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the wonders happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing vital customer support details.
Automated migration

Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.

Connect the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is key which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and how.

Our software considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from UseResponse to LiveChat

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in LiveChat.

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Retained association between object and people

When migrating your data from UseResponse to LiveChat we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UseResponse to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UseResponse to LiveChat work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from UseResponse to LiveChat.

  • Connect UseResponse

    Complete the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveChat all data

    When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from UseResponse to LiveChat.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your LiveChat import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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