UseResponse to LiveHelpNow
migration service

Effortless , no special expertise or coding required. A complete UseResponse to LiveHelpNow data migration tool.

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Your best tool for UseResponse to LiveHelpNow data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and see the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost essential customer service details.
Easy process

You don’t have to bother about scripting or constantly watch each record transferred.

Just link your source and target, pick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your credentials or records.

You may be certain with HDM no data breaches will take place.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to choose what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from UseResponse to LiveHelpNow

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in LiveHelpNow.

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Sustained connection between object and people

When migrating your data from UseResponse to LiveHelpNow we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UseResponse to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UseResponse to LiveHelpNow work

  • Prepare

    Register and go to our migration tool.

  • Connect UseResponse

    Choose and connect your UseResponse support desk with HDM.

  • Connect LiveHelpNow

    Grant the right to access your LiveHelpNow account.

  • Explain your needs

    Let us know what elements of your migration you wish to modify

  • Have your preferences estimated

    We shall analyze your case and send you with a total price and a scope of work.

  • Migrate from UseResponse to LiveHelpNow everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your LiveHelpNow import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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