UseResponse to Lansweeper
migration service

Effortless , no special expertise or programming required. A complete UseResponse to Lansweeper data migration tool.

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Your best tool for UseResponse to Lansweeper data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target solution and observe the wonders happening.
Record completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer support information.
Simple and easy process

No need to worry about scripting or constantly control each piece of info transferred.

Just link both platforms, choose what you want to migrate and allow the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

Information is everything which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in charge

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from UseResponse to Lansweeper

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Lansweeper.

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Maintained connectivity between object and people

When migrating your data from UseResponse to Lansweeper we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UseResponse to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UseResponse to Lansweeper work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from UseResponse to Lansweeper.

  • Complete the form with requested credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect Lansweeper

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Lansweeper everything

    When everything's tested, find a quiet time with the minimal load on the support team and start migrating from UseResponse to Lansweeper.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Lansweeper import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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