UseResponse to Kustomer
migration service

Smooth , no special expertise or coding required. A complete UseResponse to Kustomer data migration tool.

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Your best tool for UseResponse to Kustomer data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick the records you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost vital customer support information.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.

Link the platforms, select data, click ok, and the migration is ready!

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can access to your passwords or records.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from UseResponse to Kustomer

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Kustomer.

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Sustained association between object and people

When migrating your data from UseResponse to Kustomer we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UseResponse to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UseResponse to Kustomer work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from UseResponse to Kustomer.

  • Fill in the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect Kustomer

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kustomer everything

    Once everything's validated, determine a quiet time with the least load on the support department and begin migrating from UseResponse to Kustomer.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kustomer import

Our staff would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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