UseResponse to eDesk by xSellco
Extremely easy , no special skill set or programming required. A complete UseResponse to eDesk by xSellco data migration tool.
Trustworthy and SafeYour passwords along with data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & AccurateWe've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information
Why you should use Help Desk Migration to migrate data from UseResponse to eDesk by xSellco
Strong safety of your dataThe migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in eDesk by xSellco .
Sustained connectivity between object and peopleWhen migrating your records from UseResponse to eDesk by xSellco we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from UseResponse to eDesk by xSellco
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from UseResponse to eDesk by xSellco .
Fill in the form with requested credentials to permit our data migration tool to access information from your current help desk.
Connect eDesk by xSellco
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to eDesk by xSellco everything
Once everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from UseResponse to eDesk by xSellco .
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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