UseResponse to Cayzu
migration service

Extremely easy , no special knowledge or programming required. A complete UseResponse to Cayzu data migration tool.

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The best UseResponse to Cayzu tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on the records you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and see the miracle happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.
Simple and easy process

No need to worry about scripting or continuously control each piece of info transferred.

Just attach both platforms, choose what you want to migrate and let the tool deal with the remainder.

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is everything which is why we designed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You control the process

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from UseResponse to Cayzu

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Cayzu.

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Maintained association between object and people

When migrating your records from UseResponse to Cayzu we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UseResponse to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UseResponse to Cayzu work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect UseResponse

    Pick and connect your UseResponse support desk with HDM.

  • Grant the right to access your Cayzu account.

  • Express your needs

    Let us know what parts of your migration you wish to fine-tune

  • Have your needs estimated

    We will analyze your application and get back to you with a cost and a scope of work.

  • Migrate from UseResponse to Cayzu all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Cayzu import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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