UseResponse to Amazon Redshift
migration service

Trouble-free , no special knowledge or coding required. A complete UseResponse to Amazon Redshift data migration software.

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The best UseResponse to Amazon Redshift tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and enjoy the miracle happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing essential customer service information.
Simple and easy process

No need to worry about coding or constantly control each record transferred.

Just attach both platforms, pick what you want to migrate and let the tool deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

You data is everything which is why we created a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from UseResponse to Amazon Redshift

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Amazon Redshift.

Next

When migrating your records from UseResponse to Amazon Redshift we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UseResponse to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UseResponse to Amazon Redshift work

  • Get ready

    Sign up and go to our migration tool.

  • Choose and connect your UseResponse service desk with HDM.

  • Connect Amazon Redshift

    Give the right to access your Amazon Redshift account.

  • Express your requirements

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your preferences estimated

    We shall investigate your case and get back to you with a cost and a scope of work.

  • Migrate from UseResponse to Amazon Redshift all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Amazon Redshift import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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