UserEcho to ServiceDesk Plus
Effortless , no special skill set or coding required. A complete UserEcho to ServiceDesk Plus data migration instrument.
Trustworthy and ReputableYour passwords as well as data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & AccurateWe've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information
Strong safety of your recordsThe migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in ServiceDesk Plus.
Sustained association between object and peopleWhen migrating your data from UserEcho to ServiceDesk Plus we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from UserEcho to ServiceDesk Plus
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from UserEcho to ServiceDesk Plus work
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from UserEcho to ServiceDesk Plus.
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
Connect ServiceDesk Plus
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to ServiceDesk Plus everything
When everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from UserEcho to ServiceDesk Plus.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT