UserEcho to SolarWinds Service Desk (Samanage)
Smooth , no special knowledge or coding required. A complete UserEcho to SolarWinds Service Desk (Samanage) data migration instrument.
Risk-free and ReputableYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & PreciseWe've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong privacy of your recordsThe migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in SolarWinds Service Desk (Samanage).
Retained association between object and peopleWhen migrating your data from UserEcho to SolarWinds Service Desk (Samanage) we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from UserEcho to SolarWinds Service Desk (Samanage)
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from UserEcho to SolarWinds Service Desk (Samanage) work
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from UserEcho to SolarWinds Service Desk (Samanage).
Fill out the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.
Connect SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from UserEcho to SolarWinds Service Desk (Samanage).
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT