UserEcho to Remedy IT Service Management
Effortless , no special know how or coding required. A complete UserEcho to Remedy IT Service Management data migration tool.
Trustworthy and ReliableYour passwords as well as data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data
Strong safety of your informationThe migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Remedy IT Service Management.
Sustained link between object and peopleWhen migrating your data from UserEcho to Remedy IT Service Management we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from UserEcho to Remedy IT Service Management
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from UserEcho to Remedy IT Service Management work
Register and go to our migration service.
Select and connect your UserEcho service desk with HDM.
Link Remedy IT Service Management
Grant the right to access your Remedy IT Service Management account.
Outline your business needs
Let us understand precisely what aspects of your migration you would like to adjust
Get your requirements estimated
We shall analyze your application and send you with a cost and a scope of work.
Migrate from UserEcho to Remedy IT Service Management everything
Move all your customer support information in a single push.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT