UserEcho to Re:Desk
migration service

Trouble-free , no special know how or coding required. A complete UserEcho to Re:Desk data migration tool.

More details
Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from UserEcho to Re:Desk

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Re:Desk.

Next

Sustained connectivity between object and people

When migrating your records from UserEcho to Re:Desk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from UserEcho to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from UserEcho to Re:Desk work

  • Get ready

    Register and go to our migration service.

  • Choose and connect your UserEcho service desk with HDM.

  • Grant access to your Re:Desk account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We shall analyze your case and send you with a price and a scope of work.

  • Migrate from UserEcho to Re:Desk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Re:Desk import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation
Book a Call
cancel
%s
— %s