UserEcho to OTRS
Trouble-free , no special expertise or coding required. A complete UserEcho to OTRS data migration instrument.
Risk-free and ReputableYour passwords along with records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & PreciseWe've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong privacy of your recordsThe migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in OTRS.
Retained link between object and peopleWhen migrating your records from UserEcho to OTRS we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from UserEcho to OTRS
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from UserEcho to OTRS work
Sign-up and go to our migration service.
Choose and link your UserEcho service desk with HDM.
Grant the right to access your OTRS account.
Outline your requirements
Let us know what elements of your migration you wish to tweak
Have your requirements estimated
We shall analyze your case and send you with a total price and a scope of tasks.
Migrate from UserEcho to OTRS everything
Transfer all your customer service information in a single push.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT