UserEcho to KronoDesk
migration service

Trouble-free , no special knowledge or coding required. A complete UserEcho to KronoDesk data migration tool.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from UserEcho to KronoDesk

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in KronoDesk.

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Maintained connectivity between object and people

When migrating your records from UserEcho to KronoDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from UserEcho to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from UserEcho to KronoDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Select and connect your UserEcho support desk with HDM.

  • Connect KronoDesk

    Give the right to access your KronoDesk account.

  • Describe your requirements

    Let us know exactly what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall research your case and get back to you with a total price and a scope of tasks.

  • Migrate from UserEcho to KronoDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Zendesk import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation
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