UserEcho to Database
Extremely easy , no special skill set or programming required. A complete UserEcho to Database data migration instrument.
Secure and ReputableYour passwords along with data are safe with us and will be used for import solely.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & AccurateWe've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information
Strong security of your recordsThe migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Database.
Maintained connection between object and peopleWhen migrating your records from UserEcho to Database we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from UserEcho to Database
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from UserEcho to Database work
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from UserEcho to Database.
Fill out the form with required credentials to permit our data migration tool to access information from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Database everything
When everything's tested out, determine a quiet time with the least load on the support department and begin migrating from UserEcho to Database.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT