UseDesk import
in a few clicks

Without developers, timelack and hustle. Via robust data import wizard.

Features Objects Pricing Testimonials

Migrate from Zendesk

To UseDesk

More details

Secure and Safe

Your passwords along with data are safe with us and will be used for import only.

Swift & Furious

It takes you no longer than 20 minutes to set up the import to UseDesk and run the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, precisely where you want them to be.

What are the key reasons to import data to UseDesk utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration helps you to instantly transmit custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to UseDesk with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Objects you may import to UseDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Companies
Folders

Import data to UseDesk in 6 easy steps

Get ready
Sign up and go to our migration wizard.
Link source Help Desk
Pick and link your source support desk with HDM.
Connect UseDesk
Give the right to access your UseDesk account.
Explain your needs
Let us know what components of your migration you wish to adjust
Have your preferences estimated
We'll research your case and get back to you with a the overall cost and a scope of tasks.
Import to UseDesk everything
Transfer all your customer service information in a single push.

We always keep your data safe

We consider security very seriously and have built a complete set of practices , technologies , and policies to help ensure that your data is protected.

Read our security guideline

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To UseDesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Phone

Automated Migration price

During automated migration we transfer records , including relations between them.

Custom Migration price

Any modules, any requirements.

Start free demo migration

Request custom migration

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Voice of the customers

Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
Roller Luke Director of Operation at The Core Technology Group
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Jason Morehouse CEO, Co-founder at CHECKFRONT

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