UseDesk to WalkMe
migration service

Extremely easy , no special expertise or coding required. A complete UseDesk to WalkMe data migration instrument.

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Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from UseDesk to WalkMe

Strong security of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in WalkMe.

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Maintained connection between object and people

When migrating your records from UseDesk to WalkMe we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from UseDesk to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from UseDesk to WalkMe work

  • Get ready

    Sign up and go to our migration tool.

  • Connect UseDesk

    Pick and link your UseDesk support desk with HDM.

  • Connect WalkMe

    Grant access to your WalkMe account.

  • Clarify your business needs

    Let us know what parts of your migration you wish to adjust

  • Get your requirements estimated

    We will research your case and send you with a cost and a scope of work.

  • Migrate from UseDesk to WalkMe all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your WalkMe import

Our team would be more than happy to run a customized migration if you have specific needs.
Get a price estimation
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