UseDesk to LiveAgent
Trouble-free , no special know how or coding required. A complete UseDesk to LiveAgent data migration software.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong privacy of your dataThe migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in LiveAgent.
Retained association between object and peopleWhen migrating your records from UseDesk to LiveAgent we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from UseDesk to LiveAgent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from UseDesk to LiveAgent work
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from UseDesk to LiveAgent.
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to LiveAgent everything
Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from UseDesk to LiveAgent.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT