UseDesk to HESK
Effortless , no special expertise or coding required. A complete UseDesk to HESK data migration instrument.
Risk-free and SafeYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & PreciseWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong privacy of your dataThe migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in HESK.
Retained link between object and peopleWhen migrating your data from UseDesk to HESK we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from UseDesk to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from UseDesk to HESK work
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from UseDesk to HESK.
Fill out the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HESK all data
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from UseDesk to HESK.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT