UseDesk to Groove
Extremely easy , no special knowledge or programming required. A complete UseDesk to Groove data migration tool.
Secure and ReliableYour passwords along with records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & PreciseWe've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information
Strong security of your informationThe migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Groove.
Maintained association between object and peopleWhen migrating your records from UseDesk to Groove we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from UseDesk to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from UseDesk to Groove work
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from UseDesk to Groove.
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Groove all data
When everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from UseDesk to Groove.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT