96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

UseDesk to CS for SharePoint
migration service

Extremely easy , no special knowledge or coding required. A complete UseDesk to CS for SharePoint data migration instrument.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from UseDesk to CS for SharePoint

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in CS for SharePoint.

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Sustained connection between object and people

When migrating your records from UseDesk to CS for SharePoint we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from UseDesk to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from UseDesk to CS for SharePoint work

  • Get ready

    Sign-up and go to our migration tool.

  • Select and connect your UseDesk support desk with HDM.

  • Grant access to your CS for SharePoint account.

  • Explain your needs

    Let us know what components of your migration you would like to modify

  • Have your preferences estimated

    We shall research your application and get back to you with a cost and a scope of tasks.

  • Migrate from UseDesk to CS for SharePoint all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your CS for SharePoint import

Our team would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation
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