96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

UseDesk to Awesome Support (WordPress)
migration service

Smooth , no special skill set or coding required. A complete UseDesk to Awesome Support (WordPress) data migration instrument.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to migrate data from UseDesk to Awesome Support (WordPress)

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Awesome Support (WordPress).

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Sustained relation between object and people

When migrating your data from UseDesk to Awesome Support (WordPress) we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from UseDesk to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from UseDesk to Awesome Support (WordPress) work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from UseDesk to Awesome Support (WordPress).

  • Fill out the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect Awesome Support (WordPress)

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    Once everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from UseDesk to Awesome Support (WordPress).

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Awesome Support (WordPress) import

Our staff would be more than happy to perform a customized migration if you have special requirements.
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