UseDesk Migration is All Set to Go: An Update from HDM

Hi again! As you may remember, not so long ago we presented an automated migration from a new platform and now, we want to tell you about a new one. So, meet UseDesk - a new platform available for both export and import!

As always, here you can see the records that are possible transfer to or from UseDesk with the help of our Migration Wizard. Here is what you can export from UseDesk:

  • Tickets with their Public and Private Notes;
  • Contacts;
  • Agents;
  • Groups;
  • Tags;
  • and Custom fields.

Similarly, when importing to UseDesk, you will be able to transfer such records as:

  • Tickets with their Attachments, Public, and Private Notes;
  • Contacts;
  • Agents;
  • Tags;
  • and Custom Fields (except those of Nested type).

But wait, there’s even more! Additionally, you can request almost any assistance with mapping your data migration from our tech team. Just leave a request or call us. We are always ready to help!

How to migrate from UseDesk?

You can easily start a Free Demo Migration from UseDesk in just a few clicks:

1. To begin with, you need to sign in Migration Wizard to be able to set up a Free Demo Migration.

2. Secondly, you have to choose UseDesk from the drop-down list of help desk platforms and to provide the credentials necessary to get access to your account. This way the system will be able to move the data from there to a new help desk. With UseDesk, you only have to provide the API Token. Go here to learn how to find your UseDesk API key.

A migration from and to UseDesk available from HDM

3. Then, you have to do the same actions with the future platform: select it from the list, provide credentials and go on.

4. The next key step is data mapping. You will have to choose the data you want to move to a new platform during UseDesk migration from the options available.

5. Now, you can run the Demo. Our service will choose 20 random Tickets from your UseDesk account and migrate them to a new platform. Afterward, you will see how the records look in the new help desk.

6. If you’re happy with the results, you can pay and proceed to the full migration any time you’re ready.

Start your Free Migration!

You can see what your data on the future help desk will look like right now! To do this, just set up a Free Demo Migration on our website. We will migrate a limited set of your records for free to show you the result. Go on, it will take up to 10 minutes of your time!

Try UseDesk migration now!

Automated, Secure, and Fast Migration

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Help Desk Migration

Automated service to migrate your data between help desk platforms without programming skills — just follow simple Migration Wizard.

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