unitworx to Database
migration service

Smooth , no special knowledge or coding required. A complete unitworx to Database data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from unitworx to Database

Strong security of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Database.

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Maintained relation between object and people

When migrating your data from unitworx to Database we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from unitworx to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from unitworx to Database work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from unitworx to Database.

  • Connect unitworx

    Fill in the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect Database

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Database everything

    When everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from unitworx to Database.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Database import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation
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