uCare Help Desk to Zendesk
migration service Help Desk Migration partner of Zendesk

Smooth , no special expertise or coding required. A complete uCare Help Desk to Zendesk data migration software.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from uCare Help Desk to Zendesk

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Zendesk.

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When migrating your data from uCare Help Desk to Zendesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from uCare Help Desk to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from uCare Help Desk to Zendesk work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from uCare Help Desk to Zendesk.

  • Connect uCare Help Desk

    Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk everything

    When everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from uCare Help Desk to Zendesk.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zendesk import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation
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