uCare Help Desk to SysAid
Trouble-free , no special skill set or coding required. A complete uCare Help Desk to SysAid data migration tool.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data
Strong privacy of your dataThe migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in SysAid.
Retained link between object and peopleWhen migrating your records from uCare Help Desk to SysAid we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from uCare Help Desk to SysAid
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from uCare Help Desk to SysAid work
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from uCare Help Desk to SysAid.
Link uCare Help Desk
Complete the form with necessary credentials to allow our data migration tool to access records from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SysAid all data
When everything's validated, find a quiet time with the minimal load on the support team and begin migrating from uCare Help Desk to SysAid.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT