uCare Help Desk to SmarterTrack
Effortless , no special expertise or coding required. A complete uCare Help Desk to SmarterTrack data migration software.
Risk-free and SafeYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & PreciseWe've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information
Strong privacy of your dataThe migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in SmarterTrack.
Retained association between object and peopleWhen migrating your data from uCare Help Desk to SmarterTrack we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from uCare Help Desk to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from uCare Help Desk to SmarterTrack work
Sign up and go to our migration service.
Connect uCare Help Desk
Pick and link your uCare Help Desk support desk with HDM.
Give the right to access your SmarterTrack account.
Describe your needs
Let us know exactly what parts of your migration you wish to fine-tune
Get your preferences estimated
We'll research your case and get back to you with a cost and a scope of tasks.
Migrate from uCare Help Desk to SmarterTrack everything
Move all your customer support information in a single push.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT