uCare Help Desk to ServicePRO
migration service

Smooth , no special expertise or programming required. A complete uCare Help Desk to ServicePRO data migration software.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from uCare Help Desk to ServicePRO

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in ServicePRO.

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Retained connectivity between object and people

When migrating your data from uCare Help Desk to ServicePRO we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from uCare Help Desk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from uCare Help Desk to ServicePRO work

  • Prepare

    Sign up and go to our migration software.

  • Select and connect your uCare Help Desk service desk with HDM.

  • Connect ServicePRO

    Grant access to your ServicePRO account.

  • Detail your needs

    Let us know exactly what components of your migration you wish to tweak

  • Have your requirements estimated

    We shall research your application and send you with a the overall cost and a scope of work.

  • Migrate from uCare Help Desk to ServicePRO everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your ServicePRO import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation
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