uCare Help Desk to ServiceNow
Trouble-free , no special know how or programming required. A complete uCare Help Desk to ServiceNow data migration instrument.
Secure and SafeYour passwords along with data are safe with us and will be used for import solely.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & AccurateWe've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information
Strong security of your dataThe migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in ServiceNow.
Maintained connection between object and peopleWhen migrating your records from uCare Help Desk to ServiceNow we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from uCare Help Desk to ServiceNow
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from uCare Help Desk to ServiceNow work
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from uCare Help Desk to ServiceNow.
Connect uCare Help Desk
Fill out the form with required credentials to allow our data migration tool to fetch records from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to ServiceNow everything
Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from uCare Help Desk to ServiceNow.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT