uCare Help Desk to ServiceDesk Plus
Extremely easy , no special expertise or programming required. A complete uCare Help Desk to ServiceDesk Plus data migration software.
Secure and ReliableYour passwords along with records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & PreciseWe've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of information
Strong security of your informationThe migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in ServiceDesk Plus.
Maintained connection between object and peopleWhen migrating your records from uCare Help Desk to ServiceDesk Plus we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from uCare Help Desk to ServiceDesk Plus
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from uCare Help Desk to ServiceDesk Plus work
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from uCare Help Desk to ServiceDesk Plus.
Connect uCare Help Desk
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
Connect ServiceDesk Plus
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to ServiceDesk Plus all data
When everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from uCare Help Desk to ServiceDesk Plus.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT