uCare Help Desk to SolarWinds Service Desk (Samanage)
Smooth , no special expertise or programming required. A complete uCare Help Desk to SolarWinds Service Desk (Samanage) data migration instrument.
Secure and ReliableYour passwords as well as records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & PreciseWe've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information
Strong security of your informationThe migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in SolarWinds Service Desk (Samanage).
Maintained relation between object and peopleWhen migrating your data from uCare Help Desk to SolarWinds Service Desk (Samanage) we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from uCare Help Desk to SolarWinds Service Desk (Samanage)
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from uCare Help Desk to SolarWinds Service Desk (Samanage) work
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from uCare Help Desk to SolarWinds Service Desk (Samanage).
Connect uCare Help Desk
Complete the form with required credentials to permit our data migration tool to access records from your current help desk.
Connect SolarWinds Service Desk (Samanage)
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) all data
When everything's tested, find a quiet time with the least load on the support team and start migrating from uCare Help Desk to SolarWinds Service Desk (Samanage).
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT