uCare Help Desk to Reamaze
migration service Help Desk Migration partner of Reamaze

Extremely easy , no special knowledge or coding required. A complete uCare Help Desk to Reamaze data migration software.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from uCare Help Desk to Reamaze

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Reamaze.

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Retained connectivity between object and people

When migrating your records from uCare Help Desk to Reamaze we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from uCare Help Desk to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from uCare Help Desk to Reamaze work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from uCare Help Desk to Reamaze.

  • Connect uCare Help Desk

    Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Reamaze all data

    Once everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from uCare Help Desk to Reamaze.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a custom migration if you have particular demands.
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