uCare Help Desk to Parature
Effortless , no special knowledge or coding required. A complete uCare Help Desk to Parature data migration tool.
Secure and ReliableYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & PreciseWe've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data
Strong security of your informationThe migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Parature.
Maintained relation between object and peopleWhen migrating your data from uCare Help Desk to Parature we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from uCare Help Desk to Parature
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from uCare Help Desk to Parature work
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from uCare Help Desk to Parature.
Link uCare Help Desk
Complete the form with requested credentials to permit our data migration tool to access data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Parature everything
Once everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from uCare Help Desk to Parature.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT