uCare Help Desk to mhelpdesk
migration service

Trouble-free , no special knowledge or coding required. A complete uCare Help Desk to mhelpdesk data migration instrument.

More details
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from uCare Help Desk to mhelpdesk

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in mhelpdesk.

Next

Retained connection between object and people

When migrating your records from uCare Help Desk to mhelpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from uCare Help Desk to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from uCare Help Desk to mhelpdesk work

  • Get ready

    Register and go to our migration service.

  • Connect uCare Help Desk

    Pick and connect your uCare Help Desk service desk with HDM.

  • Connect mhelpdesk

    Give the right to access your mhelpdesk account.

  • Clarify your business needs

    Let us know exactly what components of your migration you would like to tweak

  • Have your requirements estimated

    We'll research your case and get back to you with a total price and a scope of work.

  • Migrate from uCare Help Desk to mhelpdesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your mhelpdesk import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation
Book a Call
cancel
%s
— %s