uCare Help Desk to Manage Engine
Smooth , no special skill set or coding required. A complete uCare Help Desk to Manage Engine data migration instrument.
Secure and ReliableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong security of your informationThe migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Manage Engine.
Maintained link between object and peopleWhen migrating your data from uCare Help Desk to Manage Engine we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from uCare Help Desk to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from uCare Help Desk to Manage Engine work
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from uCare Help Desk to Manage Engine.
Link uCare Help Desk
Complete the form with required credentials to allow our data migration tool to access records from your current help desk.
Connect Manage Engine
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Manage Engine everything
Once everything's tested, determine a quiet time with the least load on the support team and begin migrating from uCare Help Desk to Manage Engine.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT