uCare Help Desk to LiveAgent
Extremely easy , no special skill set or coding required. A complete uCare Help Desk to LiveAgent data migration instrument.
Trustworthy and ReliableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & AccurateWe've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong safety of your informationThe migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in LiveAgent.
Sustained relation between object and peopleWhen migrating your records from uCare Help Desk to LiveAgent we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from uCare Help Desk to LiveAgent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from uCare Help Desk to LiveAgent work
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from uCare Help Desk to LiveAgent.
Link uCare Help Desk
Complete the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to LiveAgent everything
When everything's tested, determine a quiet time with the least load on the support team and begin migrating from uCare Help Desk to LiveAgent.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT