uCare Help Desk to Inmoment Customer Experience (CX)
migration service

Smooth , no special expertise or programming required. A complete uCare Help Desk to Inmoment Customer Experience (CX) data migration software.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from uCare Help Desk to Inmoment Customer Experience (CX)

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in Inmoment Customer Experience (CX).

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Maintained connection between object and people

When migrating your data from uCare Help Desk to Inmoment Customer Experience (CX) we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from uCare Help Desk to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from uCare Help Desk to Inmoment Customer Experience (CX) work

  • Prepare

    Sign-up and go to our migration software.

  • Select and connect your uCare Help Desk support desk with HDM.

  • Connect Inmoment Customer Experience (CX)

    Give access to your Inmoment Customer Experience (CX) account.

  • Explain your requirements

    Let us know what parts of your migration you want to adjust

  • Have your preferences estimated

    We will research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from uCare Help Desk to Inmoment Customer Experience (CX) all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Inmoment Customer Experience (CX) import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation
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