uCare Help Desk to HESK
Smooth , no special expertise or coding required. A complete uCare Help Desk to HESK data migration software.
Trustworthy and SafeYour passwords as well as records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information
Strong safety of your dataThe migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in HESK.
Sustained connectivity between object and peopleWhen migrating your data from uCare Help Desk to HESK we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from uCare Help Desk to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from uCare Help Desk to HESK work
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from uCare Help Desk to HESK.
Connect uCare Help Desk
Fill out the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to HESK everything
Once everything's validated, choose a quiet time with the least load on the support department and start migrating from uCare Help Desk to HESK.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT