uCare Help Desk to HelpShift
Effortless , no special skill set or coding required. A complete uCare Help Desk to HelpShift data migration tool.
Secure and ReliableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information
Strong security of your informationThe migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in HelpShift.
Maintained connectivity between object and peopleWhen migrating your data from uCare Help Desk to HelpShift we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from uCare Help Desk to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from uCare Help Desk to HelpShift work
Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from uCare Help Desk to HelpShift.
Connect uCare Help Desk
Fill out the form with required credentials to allow our data migration tool to fetch data from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to HelpShift everything
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from uCare Help Desk to HelpShift.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT