uCare Help Desk to Groove
Effortless , no special skill set or coding required. A complete uCare Help Desk to Groove data migration tool.
Secure and ReputableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong security of your recordsThe migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Groove.
Maintained association between object and peopleWhen migrating your data from uCare Help Desk to Groove we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from uCare Help Desk to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from uCare Help Desk to Groove work
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from uCare Help Desk to Groove.
Connect uCare Help Desk
Complete the form with required credentials to allow our data migration tool to retrieve information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Groove all data
When everything's tested out, find a quiet time with the minimal load on the support team and start migrating from uCare Help Desk to Groove.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT