uCare Help Desk to Front
migration service

Extremely easy , no special expertise or programming required. A complete uCare Help Desk to Front data migration software.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from uCare Help Desk to Front

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Front.

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Sustained connection between object and people

When migrating your records from uCare Help Desk to Front we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from uCare Help Desk to Front

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from uCare Help Desk to Front work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from uCare Help Desk to Front.

  • Fill out the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect Front

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Front all data

    When everything's tested, choose a quiet time with the least load on the support department and start migrating from uCare Help Desk to Front.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation
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