uCare Help Desk to Freshservice
Trouble-free , no special expertise or coding required. A complete uCare Help Desk to Freshservice data migration software.
Trustworthy and ReputableYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data
Strong safety of your recordsThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Freshservice.
Sustained connection between object and peopleWhen migrating your records from uCare Help Desk to Freshservice we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from uCare Help Desk to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from uCare Help Desk to Freshservice work
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from uCare Help Desk to Freshservice.
Link uCare Help Desk
Fill out the form with required credentials to permit our data migration tool to access records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice all data
When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from uCare Help Desk to Freshservice.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT