uCare Help Desk to Freshdesk
Trouble-free , no special expertise or coding required. A complete uCare Help Desk to Freshdesk data migration tool.
Trustworthy and ReputableYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong safety of your recordsThe migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Freshdesk.
Sustained association between object and peopleWhen migrating your records from uCare Help Desk to Freshdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from uCare Help Desk to Freshdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from uCare Help Desk to Freshdesk work
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from uCare Help Desk to Freshdesk.
Connect uCare Help Desk
Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Freshdesk all data
When everything's tested out, determine a quiet time with the least load on the support department and start migrating from uCare Help Desk to Freshdesk.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT