uCare Help Desk to Freshdesk
migration service Help Desk Migration partner of Freshdesk

Trouble-free , no special expertise or coding required. A complete uCare Help Desk to Freshdesk data migration tool.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from uCare Help Desk to Freshdesk

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Freshdesk.

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Sustained association between object and people

When migrating your records from uCare Help Desk to Freshdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from uCare Help Desk to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from uCare Help Desk to Freshdesk work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from uCare Help Desk to Freshdesk.

  • Connect uCare Help Desk

    Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshdesk all data

    When everything's tested out, determine a quiet time with the least load on the support department and start migrating from uCare Help Desk to Freshdesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Freshdesk import

Our team would be more than happy to run a customized migration in case you have particular requirements.
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