uCare Help Desk to CallTaker
migration service

Extremely easy , no special expertise or programming required. A complete uCare Help Desk to CallTaker data migration instrument.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from uCare Help Desk to CallTaker

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in CallTaker.

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Sustained connection between object and people

When migrating your records from uCare Help Desk to CallTaker we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from uCare Help Desk to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from uCare Help Desk to CallTaker work

  • Get ready

    Sign up and go to our migration software.

  • Pick and link your uCare Help Desk service desk with HDM.

  • Connect CallTaker

    Give access to your CallTaker account.

  • Explain your requirements

    Let us know exactly what components of your migration you need to adjust

  • Have your preferences estimated

    We will investigate your case and send you with a price range and a scope of tasks.

  • Migrate from uCare Help Desk to CallTaker everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your CallTaker import

Our team would be more than happy to run a personalized migration in case you have special requirements.
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