uCare Help Desk to Azure SQL DWH
migration service

Trouble-free , no special knowledge or programming required. A complete uCare Help Desk to Azure SQL DWH data migration instrument.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from uCare Help Desk to Azure SQL DWH

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Azure SQL DWH.

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When migrating your records from uCare Help Desk to Azure SQL DWH we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from uCare Help Desk to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from uCare Help Desk to Azure SQL DWH work

  • Get ready

    Register and go to our migration wizard.

  • Connect uCare Help Desk

    Opt and link your uCare Help Desk service desk with HDM.

  • Give the right to access your Azure SQL DWH account.

  • Outline your business needs

    Let us understand precisely what components of your migration you need to fine-tune

  • Have your preferences estimated

    We'll research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from uCare Help Desk to Azure SQL DWH everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Azure SQL DWH import

Our team would be more than happy to run a customized migration if you have special demands.
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