Twilio Flex to Zendesk
Trouble-free , no special know how or coding required. A complete Twilio Flex to Zendesk data migration tool.
Secure and ReliableYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data
Strong security of your informationThe migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Zendesk.
Maintained connectivity between object and peopleWhen migrating your records from Twilio Flex to Zendesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Twilio Flex to Zendesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Twilio Flex to Zendesk work
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Twilio Flex to Zendesk.
Link Twilio Flex
Fill out the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Zendesk everything
Once everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from Twilio Flex to Zendesk.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT