Twilio Flex to Zendesk
migration service
Trouble-free , no special know how or coding required. A complete Twilio Flex to Zendesk data migration tool.
Twilio Flex to Zendesk
The best Twilio Flex to Zendesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the magic happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost essential customer service information.Automated tool
Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Connect the platforms, pick records, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is priority
You data is key which is why we created a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You’re in control
Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks you will be able to choose the data arrangement, when it starts, and in what order.
Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Good service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to Zendesk
Strong security of your information
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Zendesk.Next
Maintained connectivity between object and people
When migrating your records from Twilio Flex to Zendesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to Zendesk work
-
Get ready
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Twilio Flex to Zendesk.
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Link Twilio Flex
Fill out the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect Zendesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Zendesk everything
Once everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from Twilio Flex to Zendesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Zendesk import
Our team would be more than happy to perform a personalized migration if you have specific requirements.
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