Twilio Flex to VI Service Desk
migration service
Effortless , no special know how or programming required. A complete Twilio Flex to VI Service Desk data migration tool.
Twilio Flex to VI Service Desk
Your best tool for Twilio Flex to VI Service Desk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to migrate and start the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the target platform and observe the miracle happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost vital customer support information.Simple and easy process
You don’t have to bother about coding or continuously control each record transferred.
Just attach your source and target, choose what you need to take to a new database and allow the system do the rest for you.
Data maintenance
Your customer info migrates unite , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members can access to your passwords or records.
You may rest assured that with HDM no hacker attacks are possible.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to pick the data arrangement, when it goes, and how.
Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to propose the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to VI Service Desk
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in VI Service Desk.Next
Retained relation between object and people
When migrating your data from Twilio Flex to VI Service Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to VI Service Desk work
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Prepare
Register and go to our migration software.
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Connect Twilio Flex
Choose and link your Twilio Flex service desk with HDM.
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Link VI Service Desk
Grant the right to access your VI Service Desk account.
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Describe your business needs
Let us understand precisely what aspects of your migration you would like to fine-tune
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Get your needs estimated
We will investigate your application and get back to you with a price and a scope of work.
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Migrate from Twilio Flex to VI Service Desk all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your VI Service Desk import
Our staff would be more than happy to perform a customized migration if you have particular demands.
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