Twilio Flex to UVdesk
migration service
Trouble-free , no special skill set or programming required. A complete Twilio Flex to UVdesk data migration software.
Twilio Flex to UVdesk
The best Twilio Flex to UVdesk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just choose customer info you need to move and set off with the transition immediately.Easy transition process
No specific expertise required. Just choose what data will go to the new system and observe the magic happening.Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing vital customer support details.Simple and easy procedure
You don’t have to bother about scripting or continuously control each record moved.
Just link both platforms, tick what you want to take to a new database and let the tool do the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is everything which is why we designed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to UVdesk
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in UVdesk.Next
Sustained connectivity between object and people
When migrating your records from Twilio Flex to UVdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to UVdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to UVdesk work
-
Get ready
Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Twilio Flex to UVdesk.
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Connect Twilio Flex
Fill out the form with required credentials to allow our data migration tool to retrieve records from your current help desk.
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Link UVdesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to UVdesk everything
Once everything's tested out, find a quiet time with the least load on the support department and start migrating from Twilio Flex to UVdesk.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your UVdesk import
Our team would be more than happy to perform a custom migration in case you have particular needs.
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