Twilio Flex to UserVoice
migration service
Smooth , no special knowledge or programming required. A complete Twilio Flex to UserVoice data migration tool.
Twilio Flex to UserVoice
Your best tool for Twilio Flex to UserVoice data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply pick the records you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and see the wonders happening.Record completion
Move your help desk records in full to make sure that no ticket is missing vital customer support details.Simple and easy process
You don’t have to bother about scripting or continuously watch each record transferred.
Just link your source and target, tick what you need to migrate and let the Migration Wizard deal with the rest for you.
Data dependency
Your customer info comes unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can see your credentials or records.
You can rest assured that with HDM no data breaches are possible.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Simple & effective
In only a couple of buttons to press you will be able to choose what goes where, when it goes, and in what order.
Our software took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we aim to propose the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Twilio Flex to UserVoice
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in UserVoice.Next
Retained connection between object and people
When migrating your data from Twilio Flex to UserVoice we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to UserVoice work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Twilio Flex to UserVoice.
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Connect Twilio Flex
Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect UserVoice
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to UserVoice all data
Once everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from Twilio Flex to UserVoice.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your UserVoice import
Our staff would be more than happy to run a custom migration in case you have particular requirements.
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