Twilio Flex to UseDesk
migration service
Smooth , no special expertise or programming required. A complete Twilio Flex to UseDesk data migration tool.
Twilio Flex to UseDesk
Your best tool for Twilio Flex to UseDesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply decide on what data you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and enjoy the wonders happening.Record completion
Transfer your help desk info in full to make sure that no ticket is missing vital customer support information.Easy process
You don’t have to bother about scripting or continuously watch each piece of info moved.
Just attach your source and target, choose what you need to migrate and allow the tool deal with the remainder.
Data dependency
Your customer info comes unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.
You may be certain with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press it will be possible to select what goes where, when it goes, and how.
Our tech engineers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we aim to propose the most effective migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Twilio Flex to UseDesk
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in UseDesk.Next
Sustained connectivity between object and people
When migrating your data from Twilio Flex to UseDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to UseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to UseDesk work
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Prepare
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Twilio Flex to UseDesk.
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Link Twilio Flex
Complete the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Connect UseDesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to UseDesk all data
When everything's validated, find a quiet time with the least load on the support department and start migrating from Twilio Flex to UseDesk.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your UseDesk import
Our staff would be more than happy to run a custom migration in case you have particular demands.
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