Twilio Flex to Twilio Flex
migration service
Smooth , no special know how or programming required. A complete Twilio Flex to Twilio Flex data migration instrument.
Twilio Flex to Twilio Flex
Your best tool for Twilio Flex to Twilio Flex data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just choose what data you need to migrate and start the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the new system and enjoy the miracle happening.Record structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer service details.Effortless procedure
You don’t have to bother about scripting or constantly control each piece of info moved.
Just attach your source and target, choose what you want to take to a new database and let the Migration Wizard do the rest for you.
Data maintenance
Your customer info migrates complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members have see your credentials or records.
You can be sure that with HDM no data breaches are possible.
You’re in charge
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we work to propose the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to Twilio Flex
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Twilio Flex.Next
Retained relation between object and people
When migrating your data from Twilio Flex to Twilio Flex we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to Twilio Flex
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Twilio Flex work
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Prepare
Sign-up and go to our migration wizard.
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Connect Twilio Flex
Pick and connect your Twilio Flex support desk with HDM.
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Connect Twilio Flex
Grant access to your Twilio Flex account.
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Outline your needs
Let us know exactly what components of your migration you want to fine-tune
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Have your preferences estimated
We shall research your case and get back to you with a total price and a scope of tasks.
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Migrate from Twilio Flex to Twilio Flex all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Twilio Flex import
Our staff would be more than happy to perform a customized migration if you have particular needs.
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